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The idea of LeoLabs is far beyond only "High quality", "Interoperability" or "Professional support" - we know, you need something more. Before LeoLabs started, for over 20 years we have been broadening our knowledge about clients' perspectives as Leon, one of the largest local ISPs in the south of Poland. It brings us ISP's first-person view, so we know what you have to struggle with.
Marcin Kuczera - CTO of Leon, due to being responsible for i.a. network planning, choosing the suppliers and procurement, met nearly all possible issues related to the quality and configuration of network devices. Once, he took part in the conference in Las Vegas, run by one of the vendors. He asked about blocking third-party ONT and why nobody is considering full interoperability between ONT and OLT from various vendors. In reply, he heard "Honestly? It is just not profitable for us..."
What drove him crazy the most?
- Lack of interoperability between different OLT and ONT vendors, even if something was working, options were limited
- OLT Vendors locks for third-party ONT
- Lack of support (at least very expensive and hard to get)
“First thought about it came to my mind, when we got in trouble, because our current supplier sold his GPON solutions line to another vendor. New terms and conditions were suited to American ARPU, which is much higher than Polish ARPU. As CTO, I had to decide between sticking to solutions that are too expensive for Polish ISP or finding another one, with more reasonable Total Cost of Ownership. But there is still another option - do it by myself." - says Marcin.
"As an enthusiast of telecommunication and electronics, I began working on my own device that will be brand new, interoperable, and as a creator, I would be able to provide support, to give our customers what I would like to get in their shoes.
Thanks to help from colleagues and the possibility of testing new solutions on a living network, after years - I finally brought a solution I am proud of - LEOX LXT-010G-A. That was the moment we decided to start a company, that will make network solutions bringing peace of mind!”
- Leox is made with thought about everyone who interacts with it:
- Engineers – we always consider your feedback and specific requirements in developing Leox
- Procurement – we can together settle a schedule for deliveries and payments
- End customer – ONT is a link between ISP and customer, reliable ONT tells your client that you are a reliable ISP
- Management – the solution that satisfies everyone above? You already know how great it affects your business